Mobile / Sports
This page sets out exactly what information 355win collects when you use your account, how that information is used, and what choices you have over it. Availability of this service depends on local law and eligible regions in Pakistan.
When you create an account with 355win, we collect the details you enter at registration — your name, contact number, and the payment method you choose to link. If you use Easypaisa or Raast to fund your account, a transaction reference is stored against your account record so that deposits and withdrawals can be reconciled. We do not store full wallet credentials; the payment rails handle authentication on their own systems. We also collect device and session data — the type of phone or browser you are using, the pages you visit within the lobby, and the time of each session. This helps us keep your account secure and show you content relevant to your activity. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors or fraud-prevention systems — those partners are bound by data-handling agreements that restrict how they use it. Retention periods depend on the type of record: transaction references are kept for as long as required under applicable law and our internal audit requirements. Account data is held while your account is active. After closure, data is retained only as long as legally required.
Transaction references from Easypaisa deposits and withdrawals are stored against your account. We hold the reference number and amount, not your full wallet credentials.
Raast transfer data is recorded in your account history for reconciliation. The reference ID ties the payment back to your account without exposing your bank details to us directly.
Each login session generates a record of device type, session duration and pages accessed. This is used for security checks and to detect unusual account activity.
We share data only where necessary — payment processors, security partners and legal compliance. Each partner is under a data-handling agreement limiting how they use your information.
This policy applies to the 355win platform as accessed through 355win. It covers your account registration, your transaction history including Easypaisa and Raast payments, the content you access in the lobby, and any communications you send to our support team. It does not extend to third-party websites linked from our pages, or to the data practices of payment processors operating their own platforms. Where a third-party service is involved, that service's own privacy terms apply to how they handle your data on their side. Access to and applicability of this policy depends on local law and the eligible region from which you access the platform.
Covers data collected at login, registration and account updates. Your name, contact details and linked payment method fall within this policy's scope.
Easypaisa and Raast transaction references stored in your account history are covered here. Payment processors handle their own data on their own systems under their own terms.
Your browsing activity within the 355win lobby — pages visited, games opened, session length — is collected by us and falls within this policy.
Any external link or third-party tool operating outside 355win is not covered by this policy. Check those services' own terms for how they handle your data.
Your account dashboard shows the personal details and payment references we hold on your record. If something is incorrect — a wrong contact number, a name mismatch — you can update it directly from the account settings page. For changes that cannot be made through self-service, raise a request with our support team and we will action it. You can also ask us what data we hold on you; submit that request through the contact route listed in the support section below and we will respond within a reasonable timeframe. If you close your account, data is retained only as long as legally required, after which it is removed from active systems. We do not keep data for longer than we need it. Where local law grants you a formal right to access or correction, this policy is the starting point — contact support with your account details and the specific request.
Log in and go to account settings to see the personal and payment details held on your profile. Transaction history for Easypaisa and Raast payments is shown in the wallet section.
Update contact details directly in account settings. For name or identity corrections that require document verification, contact support with the relevant details.
Send your query through the support contact route below. Include your account reference so we can locate your record and respond to the specific question you have raised.
Account closure requests are handled through support. After closure, your data is held only as long as applicable law requires, then removed from active systems.
If you have a question about this policy, a data correction request, or want to know what information we hold on your account, reach us through the channels below. When you contact us, include your account username or registered contact number so we can locate your record without delay.
Open the chat widget inside your account dashboard. It connects you to a support agent who can handle data queries, correction requests and account-specific questions in real time.
Send your data query or correction request to our support email address shown in the account help section after login. Include your account reference in the subject line.
The help section inside your account lists policy contact steps, data request forms and the current support routes available for Pakistan-region accounts.
We use standard session cookies to keep you logged in and to remember account preferences between visits. These are functional cookies — they do not track your activity outside 355win. You can clear cookies through your browser or phone settings at any time, though doing so will log you out of the current session. Account security relies on login credentials you set at registration; we recommend keeping your password distinct from the one you use for Easypaisa or Raast so that a compromise of one does not affect the other. Data at rest is protected using industry-standard encryption. If we update this policy in a material way, we will notify you through the account dashboard on your next login, so you are not relying on checking this page manually.
We use functional session cookies to keep your account active and remember preferences. They do not track activity outside 355win. Clear them any time through your phone or browser settings.
Your login credentials are encrypted. Keep your 355win password separate from your Easypaisa or Raast wallet PIN so a single compromise does not expose both accounts.
Transaction records and account data are kept as long as legally required. After account closure, data is held only for the period mandated by applicable law, then removed from active systems.
Material changes to this policy are flagged in your account dashboard at your next login. You will see a notification before the updated terms take effect, not after.
These are the questions we receive most often about how we handle your data, what your rights are, and how to contact us with a specific request.
At registration we collect your name, contact number and the payment method you link — Easypaisa or Raast. We also record device and session data each time you log in. We do not collect more than is needed to run your account and process transactions.
No. We store transaction reference numbers and amounts for your account history, but your wallet PIN and full payment credentials are handled by the payment processor on their own system. We do not hold or have access to those credentials.
Log in and go to account settings — your personal details and payment references are shown there. For a full data request, contact support through live chat or the support email listed in your account help section, and include your account reference.
Contact number and basic account preferences can be updated directly in account settings. For name or identity corrections that require document verification, contact support with the correct details and your account reference. We will action it from there.
We share data only where necessary — with payment processors handling Easypaisa and Raast transactions, and with security or compliance partners. Each partner is under a data agreement limiting use to the specific purpose for which data was shared.
After you close your account, data is retained only for the period required under applicable law and our audit obligations. Once that period ends, it is removed from active systems. You can raise the closure request through support with your account reference.