Mobile / Sports
These terms set out the agreement between you and 355win when you open an account and use our platform. They cover how your account works, what we expect from you, and what you can expect from us — including how transactions through Easypaisa and Raast are handled and where to go when you have a question.
Using 355win means you have read and accepted these terms in full. Access to the platform and its features depends on local law and is available only where permitted in your region. If you are accessing from Pakistan, you are responsible for confirming that your use is lawful under applicable local regulations. We do not represent that all features are available in every eligible location — the account dashboard shows what is currently active for your region after login. Transactions made through Easypaisa or Raast are subject to the terms of those payment providers in addition to ours. Where a conflict arises between our terms and a payment provider's terms on a transaction matter, the more restrictive rule applies. We may update these terms at any time; the current version is always shown on this page, and continued use of your account after an update means you accept the revised terms. If you do not agree with a change, the correct step is to close your account and stop using the platform before the change takes effect.
Deposits and withdrawals processed via Easypaisa follow both 355win account rules and Easypaisa's own wallet terms. Confirm the transaction details shown in your wallet before completing any transfer.
Raast transfers are governed by State Bank of Pakistan rules as well as these terms. Your linked Raast ID must match your verified account details to avoid a hold on funds.
You must meet the eligibility criteria shown during registration. Providing false information to create or maintain an account is a breach of these terms and may result in account closure.
When we update these terms, the revised date appears at the top of this page. Check your account dashboard after login to see any active notices about upcoming changes.
Not everything connected to your 355win experience falls under this single document. Knowing what is and is not covered here helps you find the right policy when something specific comes up.
Login, registration, account verification, and session management are all covered by these terms. Any restriction applied to your account — a limit, a hold, or a closure — is governed here.
Fund movements in and out of your account, including those via Easypaisa and Raast, are covered. Processing times and limits are shown in your account at the point of transaction.
Game titles, odds displays, and lobby content are covered to the extent of access and fair-use rules. Intellectual property in the content belongs to the relevant studios and providers.
Easypaisa and Raast operate under their own separate terms. 355win is not responsible for service interruptions, fees, or policy decisions made by those providers independently.
You have clear, practical options if you want to review what we hold, correct something on your account, or raise a concern. Start with your account dashboard — it shows your transaction history, active details, and the verification status of your linked payment methods including Easypaisa and Raast. If a record looks wrong or an account detail needs updating, the account settings section lets you submit a correction request directly. For anything the account panel does not resolve — a disputed transaction, a policy question, or a request to understand how your data is used — our support team handles these through the contact routes listed on this page. We aim to acknowledge every query through a documented channel so you have a record of the exchange. Closing your account is also within your rights at any time; the process is in your account settings, and any balance held at closure is returned through your verified payment method.
Your full transaction history is in the account dashboard after login. Filter by date or transaction type to locate a specific deposit or withdrawal.
Update your name, contact information, or linked payment method through account settings. Some changes require re-verification before they take effect.
Use the support contact routes on this page for any policy or account query. Keep the reference number from your submission for follow-up.
Initiate closure from account settings. Any verified balance is returned to your Easypaisa or Raast account once the closure process completes.
If you have a question about these terms, a transaction under them, or your account rights, the following channels are how we handle policy-related contact. Choose the route that fits your query.
Start a chat from the help section in your account. Use this for account-specific queries where you can share your account reference directly.
Send a written query to our support address listed in the account help section. Email is the right route for formal policy questions or documented requests.
The help centre in your account covers common policy questions, transaction queries, and account-rights explanations. Check there first before raising a new contact.
We handle your account data according to applicable data protection obligations and the practices described here. Your information is held only as long as needed for account operation and compliance purposes, after which it is deleted or anonymised. If you want to know specifically what we hold or how long we keep it, raise a request through the support routes on this page.
Account data — your registration details, transaction records, and payment method information — is used to operate your account and meet legal obligations. We do not sell your data to third parties.
We use cookies to keep your session active, remember your preferences, and measure how pages perform. You can adjust cookie settings through your browser; some features depend on session cookies to work.
Your account is protected by password authentication. Keep your login details private. If you believe your account has been accessed without your permission, contact support immediately using the chat or email routes above.
We keep account records for the period required by applicable regulation. To request a copy of your data or ask about retention periods, submit a written request via the email support route listed in your account.
These are the questions we hear most often about how our terms work in practice.
Yes, if you have opened a 355win account and access is permitted under local law in your region. Access and eligibility depend on local regulations; the platform is available where local law permits. Your account dashboard shows your current access status after login.
Raise the dispute through our support chat or email route with your transaction reference. We review account-side records and coordinate with the payment provider where needed. Keep your Easypaisa or Raast transaction receipt as supporting reference when you contact us.
Yes. Submit a written data request via the email support route listed in your account help section. Include your account reference number. We will confirm receipt and provide the information within the period required by applicable law.
The updated date at the top of this page changes whenever we revise the terms. We may also send a notice to your registered contact detail for material changes. Continuing to use your account after a change means you accept the updated version.
You can close your account at any time through account settings. Any verified balance is returned to your linked Easypaisa or Raast account after the closure process completes. Contact support if you need help locating the account closure option.
Use the email support route shown in your account help section. This is the documented channel for formal policy queries, data requests, and written account-rights submissions. Keep the reference you receive on submission for your records.